Customer reviews

Summary
positive

98.7%

(7631 reviews)

Average rating: 4.95/5

neutral

0.9%

(67 reviews)

Number of reviews: 7729

negative

0.4%

(31 reviews)
Filter reviews (sync Reset )

(7379)

(252)

(45)

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(15)

(16)

Excellent service - again
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Totally reliable and utterly great
Jamie Brookes 07/02/2026
Best service
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Every single customer touch point with this team is fantastic. Thank you.
Jamie Brookes 07/02/2026
Products ? Customer Setvice ?
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They use DPD so for 5 days I got a delivery notice and the a delivery sorry we missed you, even though I was at home. I contacted Cricket-Hockey customer care who couldn’t care less and said wait to see what happens tomorrow (the day my son needed the kit). Next day same story and no help from Cricket-Hockey so I had to get delivery to the post office the next day. All extremely frustrating and inconvenient with no help from Cricket-Hockey.
Alex Steel 07/02/2026
Some delays
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Had some issues, some down to the bad weather other down to DPD misplacing the item and finding at another hub, not a reflection on Cricket-Hockey but reflection of delviery
Vincent 06/02/2026
Cricket glove
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Fabulous product and great service as always from Cricket Hockey. A very reliable retailer who we are always confident to purchase from.
Wrigley 06/02/2026
Simple, easy service
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The website is easy to navigate with a variety of options. Email updates on progress of your order are helpful, however returns procedure can be quite challenging if you have little time to return. Apart from this excellent service and helpful WhatsApp support function.
Isabelle Bradley 06/02/2026
Great choice & speedy service
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Title says is all really, convenient shipping broad range of choice.
Debbie Collins 06/02/2026
Fantastic shop
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Can’t fault cricket-hockey! Fast postage and always have great prices, super impressed with them as a company.
Damian Stephens 05/02/2026
Service review
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Always great service, products packaged well and delivered very quickly. (I do feel sorry to the delivery guys as my parcels are always so heavy with lots of balls!!)
Andrea Dell 05/02/2026
Brilliant service
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Ordered a few times now and always quick and easy transaction and delivery
Mj 04/02/2026
Junior cricket shoes
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Quick delivery no issues.
Parv 04/02/2026
Great
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Arrived really quickly and well packaged, very happy!
Katie Dunlop 04/02/2026
Great service
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Brilliant service & quick delivery
Lizzie boston 04/02/2026
Great customer support
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Constant communication, fast delivery. Follow up to see if I was happy with purchase. I will be back.
Ashley 03/02/2026
Great Hockey Store
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Always prompt contact, delivery and turnaround times. Stock good quality.
Julie Grayston 03/02/2026
No issues
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Delivered correct items, good price, on time
Jessica heys 03/02/2026
Very friendly
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Very good customer service
Sharon dsa 03/02/2026
Great service
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Price is reasonable and the shipping was quick!
Richard Singleton 02/02/2026
Efficiency
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Fast delivery
Iona Hall 02/02/2026
Good packaging
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Quickly delivered
C Maillet 02/02/2026
GB
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