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2 Common Questions
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Answers to the questions we hear most often.
UK orders placed before 3pm (Monday to Friday) are dispatched the same day. Standard delivery is 2-3 working days; next day and Saturday delivery options are available at checkout. For full details, see our UK Delivery Information page.
We offer a 30-day returns policy on unused items in their original packaging. To start a return, visit our Returns & Refunds page for full instructions and to request a returns label.
Yes! We ship worldwide. Delivery times and costs vary by destination. Check our International Delivery Information page for rates and estimated delivery times to your country.
Unfortunately we are unable to take manual orders over the telephone. All orders must be placed through our website. However, if you need any help navigating the site or have questions about a product, feel free to call or WhatsApp us and we will be happy to help.
Yes, we welcome visitors! We are based at Unit 25, Parkers Close, Downton Business Centre, Salisbury, SP5 3RB. Please check our Opening Hours page before visiting to confirm we are open, as hours may vary.
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