About Cricket-Hockey.com
Who are Cricket-Hockey.com?
Cricket-Hockey.com is a UK-based online retailer specialising in cricket and field hockey equipment. We offer a wide range of high-quality gear from leading brands at competitive prices, ensuring players of all levels have access to the equipment they need to excel. We have grown into one of the world's largest retailers of cricket and field hockey equipment and ship to most countries including North & South America, Europe, the middle east and Australia and New Zealand. We also have a shop which you can visit to see our vast range of equipment and buy in person.
Where is Cricket-Hockey.com based?
We are based in the United Kingdom and ship to customers worldwide. Our headquarters and warehouse are located in Downton just south of Salisbury in Wiltshire, allowing us to deliver orders promptly within the UK and internationally.
Do you have a physical store?
Yes, we have a physical store which is open between 9:30am and 5pm Monday to Friday and between 9am and 12 noon on a Saturday. Our address is Unit 25 Parkers Close, Downton Business Centre, Salisbury, Wiltshire, SP5 3RB.
Products and Services
What products do you sell?
We specialise in cricket and field hockey equipment, including:
- Cricket Gear: Bats, balls, gloves, pads, helmets, bags, clothing, training aids, wicketkeeping gear, and coaching equipment.
- Field Hockey Gear: Sticks, balls, shoes, shin guards, bags, clothing, goalkeeper gear, and accessories.
- Coaching Equipment: Tools and accessories for coaches to enhance training sessions.
Do you sell products for beginners and professionals?
Yes, we cater to players of all skill levels, from beginners to professionals. Our product range includes entry-level gear for those just starting out and premium equipment designed for advanced players and professionals.
Which brands do you stock?
We stock equipment from leading brands in the cricket and hockey industries, including Nike, Gray-Nicolls, Kookaburra, Adidas, Grays, Y1, Gunn & Moore, TK Hockey, Masuri, Shrey, Ritual, Mercian, Newbery and many more.
Can I find kids' cricket and hockey gear on your website?
Yes, we offer a wide selection of junior cricket and hockey equipment to help young players develop their skills and enjoy the game safely.
Orders and Shipping
Do you ship internationally?
Yes, we offer international shipping to most countries worldwide. Shipping costs and delivery times vary depending on the destination and shipping method selected at checkout. We can deliver to most international countries in as little as 2-3 days.
How long does delivery take?
For UK orders, delivery typically takes 1-3 working days (next working day delivery is available at the checkout). International delivery times depend on the destination but usually range from 2-5 working days. Expedited shipping options are available for faster delivery.
What is your return policy?
We have a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 30 days of receiving the order, provided the item is unused and in its original packaging. For more details, visit our Returns and Refunds page.
Customer Support
How can I contact customer service?
The best way to reach our customer service team is via WhatsApp for any pre-sales or after-sales help you may need. During the day we respond quickly and we also try to monitor it out of hours and during the weekend.
Do you provide advice on choosing the right equipment?
Yes, our team of experts is here to help you find the best equipment for your needs. You can contact us for personalised advice or refer to our detailed product descriptions and size guides available on the website.
Do you offer discounts or promotions?
We try to offer the best service and competitive prices. We also have a rewards program which effectively gives you 5% of the value of your order in points to spend on your next purchase. Just make sure you checkout with an account to accumulate these. Sign up for our email newsletter for exclusive offers to subscribers.
Cricket and Hockey Tips
How do I choose the right cricket bat?
Choosing the right cricket bat depends on factors such as your playing style, height, and strength. Our comprehensive Cricket Bat Buying Guide provides detailed advice to help you make an informed decision. Consider the bat’s weight, balance, and handle type to find the best fit.
What size hockey stick should I use?
The correct hockey stick size depends on your height. Refer to our Hockey Stick Size Guide to find the perfect fit for your needs. Remember to consider your playing style and skill level when choosing a stick.
How do I maintain my cricket and hockey equipment?
Proper maintenance can prolong the life of your equipment. This includes:
- Storing items in a cool, dry place.
- Using protective covers for bats and sticks.
- Regularly cleaning and inspecting gear for wear and tear.
What are the differences between hockey stick materials?
Hockey sticks can be made from wood, composite, or fibreglass. Each material offers unique benefits:
- Wood: Ideal for beginners, offering good control and a traditional feel.
- Composite: Lightweight and powerful, suitable for intermediate and advanced players.
- Fibreglass: Durable and versatile, a great option for all-around play.
What protective gear is essential for cricket and hockey?
- Cricket: Helmet, gloves, pads, and an abdominal guard are crucial for safety.
- Hockey: Shin guards, gloves, and a mouthguard are essential to prevent injuries. Goalkeepers should also wear chest guards, padded shorts, and helmets.
For more information or to browse our full range of products, visit Cricket-Hockey.com.