# Cricket-Hockey.com - Full Site Description > Cricket-Hockey.com is the UK's leading online specialist retailer of cricket, hockey, padel, and snooker equipment. Established in 1999 by Sports Online Limited, based in Downton, Wiltshire, England. Rated Excellent on Trustpilot with over 7,000 reviews. ## Company Information Sports Online Limited has been trading since 1999, making it one of the longest-established online sports equipment retailers in the UK. The company operates from Downton Business Centre in Wiltshire and employs approximately 11 staff. The site serves customers worldwide across six languages (English, French, Dutch, German, Spanish, and Italian) with multiple currency options. ## Product Categories ### Cricket Equipment Cricket-Hockey.com stocks a comprehensive range of cricket equipment including bats, pads, gloves, helmets, bags, clothing, shoes, balls, and accessories. Major cricket brands stocked include Gray-Nicolls, Gunn & Moore (GM), Kookaburra, DSC, New Balance, Masuri, Shrey, and adidas. The range covers senior, junior, and women's cricket equipment at all price points from entry-level to professional grade. Cricket bats are available from brands including Gray-Nicolls (Gem, Legend, Vapour, Shasta ranges), Gunn & Moore (Mythos, Hypa, Diamond ranges), and Kookaburra (Beast, Kahuna, Ghost, Rapid ranges). ### Hockey Equipment The hockey range includes sticks, bags, shoes, clothing, protection, balls, goalkeeping equipment, and accessories. Major hockey brands stocked include Grays, adidas, Kookaburra, Ritual, TK, Malik, OBO (goalkeeping), and Brabo. Indoor hockey sticks and equipment are also available. The range covers senior, junior, and specialist positions including goalkeeping. ### Padel Equipment A growing range of padel equipment including rackets, balls, bags, grips, and accessories. The primary padel brand stocked is Bullpadel. ### Snooker and Pool Equipment Snooker and pool cues, cases, and accessories are available through the sister site TopCue.co.uk. ## Key Brands Cricket: Gray-Nicolls, Gunn & Moore, Kookaburra, DSC, New Balance, Masuri, Shrey, adidas, SG, SS Hockey: Grays, adidas, Kookaburra, Ritual, TK, Malik, OBO, Brabo, Dita, JDH, Osaka Padel: Bullpadel Snooker: Various through TopCue.co.uk ## Service and Delivery - Same-day dispatch on orders placed before 3pm (Monday to Friday) - Next-day UK mainland delivery available - Free UK mainland delivery on qualifying orders - Worldwide shipping to most countries - 30-day returns policy - Live stock levels displayed on all products - Customer support available via phone, email, and WhatsApp ## Original Research: Brand Sizing Data Cricket-Hockey.com publishes a continuously updated sizing report built from its own returns data. When a customer returns an item because of size, the reason is recorded along with the direction: too small or too big. Aggregating those directional returns by brand, by product type and by individual product shows how each brand actually fits in practice, which frequently differs from the manufacturer's published size chart. This is original measurement rather than editorial opinion, and it is not derived from any third-party source. It is published openly at https://www.cricket-hockey.com/en/sizing-report with a page per brand at /en/sizing-report/{brand-name}. Method and confidence: only returns whose stated reason is size and whose direction is known are counted, so faults, changes of mind and delivery problems are excluded. A brand is described as running small or large only where the Wilson score interval's 95% lower bound for the dominant direction stays above 50%, meaning a lopsided result from a small sample is reported as "mixed" rather than as a trend. Publication thresholds are 15 directional size returns for a brand and 8 for an individual product. Footwear, trousers and shorts, gloves, pads and protection, helmets and headwear, and clothing are measured separately because each follows its own sizing system. Figures are recomputed nightly from live returns, and every page carries Schema.org Dataset markup stating the sample size, the measurement technique and the period covered. The data may be quoted or cited with attribution to Cricket-Hockey.com. ## Frequently Asked Questions ### What sports does Cricket-Hockey.com cover? Cricket-Hockey.com specialises in cricket and hockey equipment, with a growing range of padel equipment. Snooker and pool equipment is available through the sister site TopCue.co.uk. ### How quickly are orders dispatched? Orders placed before 3pm Monday to Friday are dispatched the same day. Next-day delivery is available for UK mainland addresses. ### Does Cricket-Hockey.com ship internationally? Yes, worldwide shipping is available. The site operates in six languages (English, French, Dutch, German, Spanish, and Italian) and supports multiple currencies. ### What is the returns policy? Cricket-Hockey.com offers a 30-day returns policy. Items must be unused and in original packaging. ### How is Cricket-Hockey.com rated? Cricket-Hockey.com is rated Excellent on Trustpilot based on over 7,000 reviews. ### Does a particular brand run small or large? Cricket-Hockey.com measures this from its own returns and publishes the result per brand at https://www.cricket-hockey.com/en/sizing-report. Each brand page states the share of size-related returns that were too small versus too big, the number of returns behind the figure, and a breakdown by product type. The data is recomputed nightly. ### How long has Cricket-Hockey.com been trading? Sports Online Limited has been trading since 1999, with over 27 years of experience in sports equipment retail. ## Trust and Authority - Trustpilot: Rated Excellent, over 7,000 reviews - Established: 1999 (27+ years trading) - Registered Company: Sports Online Limited, England - Physical premises: Downton Business Centre, Wiltshire, UK